Playa del Carmen, QROO
Experience unparalleled hospitality at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive, a a remarkable premier 5-star hotel sitting in the vibrant neighborhood of Playa del Carmen. Enjoy a leisurely swim in the hotel's inviting pool. Relax and revitalize at our state-of-the-art spa facility. Benefit from the convenience of our free parking facilities.
"Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back! "
"Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back. "
"This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns. "
"Service by the employees was excellent"
"First trip out and it everyone was overly nice and happy to help. The area was amazing"
"The property is absolutely beautiful "
"The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again. "
"Food choices were not the best , regular staff was awesome (Juan was exceptional) concierge was terrible, lied and didnt know what they were doing."
"Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay. "
"I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back. "