The Towers at Pueblo Bonito Pacifica - All Inclusive

"The butler service was great and vip was Exceptional"

"Excellent service with a smile. Great food. Quiet and very relaxing. Only negative is you can’t swim at the ocean as it’s really rough. "

"Beautiful views…fantastic beach and pool area. Food was very good. We’ll be back…"

"Everything. This place is clean and absolutely beautiful."

"Amazing stay, one of our top all inclusive. Know before going, tips are not included, not a big deal as service was great and we didn’t mind tipping but other resorts don’t accept it and this resort encourages it!"

"We first visited the Towers at Pueblo Bonito Pacifica in August 2022 and rebooked while at the airport to go home. August was too hot and humid. We booked for February to swim with the Whale Sharks but something came up at home and we rebooked for June. The weather was wonderful! Not too Hot and no real humidity. The resort is tops. All the employees make you feel welcome!! A great level of service! The food is outstanding! The highlight of the trip were the special cocktails created for us at the Quivira Bar by the Euphemio!! We HIGHLY recommend!!!"

"The property is very outdated!! The pools and jacuzzi need to be updated! The lounge chairs are very old and uncomfortable! One day during our stay we had no water! It was on and off all day! They just kept telling us they are working on the pipes! They didn’t compensate us or offer us anything! When the water did work it kept spouting in and out, it wasn’t consistent water! One night we went to dinner at the Asian/Japanese restaurant, we tried to order 4 or 5 different items and they told us they didn’t have any of the items! The staff was very friendly but the property was no worth the money!! Will not stay there again! "

"Beautiful property with amazing staff and food. It’s very tranquil with a subtle energy and there are a few fun activities offered during the day like pool volleyball, dance lessons, card games but mostly you’d come here for some R&R with a loved one. We stayed in the Towers and the bed was the most comfortable thing ever like sleeping on clouds, the rooms are on the smaller side but enough space for a 4 day trip. Our butlers were super nice and helpful though we really only used their services on day 1. The biggest letdown was the spa of you can even call it that. First of all, it’s hard to find, hidden below the lobby down a hall with barely any signs. There is a small locker room area for men and women and each has a tiny steam room, hot pool and cold pool q with 1 lounge chair. It’s tiny and very disappointing, especially since it’s such a nice resort overall. Feels like an after thought and I wouldn’t call it a spa. The I my other downside which really wasn’t a big deal is the VIP lounge. You’d think arrive would be great given the name but it’s incredibly slow and often the wait staff (only one was there each time we went who was actually taking orders) forgets your orders…this happened twice. We ordered soup which is likely somewhat premade and it took 35 mins yet we were the only ones there and it was like 3pm. Same thing happened the next day. I wouldn’t upgrade to a towers for that but overall very nice property with warm, friendly staff. "

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